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Has anybody had any interaction with tide support recently? I have tried on a daily basis to reach out to the team for the past 7 days and have not even received an acknowledgement?. I have followed the relevant processes but I have had nothing back. I cannot believe a company can provide such poor customer service??

  • created

    Jul '20
  • last reply

    Jul '20
  • 1

    reply

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    users

Hi there, @boywunda17

Thank you for letting us know about this. I do apologise for any delay in our responses, we’re doing our best to address requests as quickly as we possibly can.

I can see that the team have gotten back to you in the app and will be looking into the issue for you.

Regards,
Obi