Having worked in a very large media company - I had to feed our Head of Community information - on what they could and couldn’t say. I’m sure she’s in the same boat - her hands are tied on what she can say, hence the generic responses we get. If she probably spoke her mind - she’d get fired by divulging business-sensitive information - and I’m not even sure she’s aware of all what is going on behind the CEOs door.
Let’s take it easy on Valentine - it’s not her fault we are waiting on the powers that be to make the funds available.
What I see is Valentine working bloody long hours (she was responding to the community at 2 am the other morning - during the outage) and doing her best to keep us all informed. She can only provide information which is given to her.
She’s a human being after all - so please can we treat her with dignity and respect. Would you like it if your loved one was faced with grief every day? I’m sure it’s spilling into her personal life, which is not a good thing, when all she is doing is her job.
My business is on the brink of collapse and I have a newborn to feed - I can’t get to see my family back in the UK as I’m stuck in Italy, and to top it all off I can’t get to my best mate’s dads funeral who sadly passed due to covid - but no matter how bad things are/get, I’ll treat people with human dignity and respect.
So please can we just go easy on Valentine and the people on the ground at Tide, after all it’s not their fault we’re in this situation.
I’ve just fallen off my soap-box now so I’m off for a cuppa tea (probably a biscuit too )