Urgent Help needed asap


Hi, i got a new phone and redownloaded the app. I have nlw been waiting days withojt access whilst tide carry out checks. No reply to messages, tickets emails and.no phone. Shocking. I need urgent access before this ruins my business in the middle of a pandemic!!!


Absolutlry shocking i will take this to the ombudsman if not resolved today. Consider this a complaint


Thank you for letting us know about this @Jamesf123

I’ll be looking into this and reaching out shortly to help regain your access, thank you again for your patience thus far.