I’m waiting for a payment to leave my account. I was told 24hrs - that has passed and still nothing.
The messages on ‘support’ in the app are painfully slow, (12hrs between replies).
Yesterday I was I’m told I’d be expecting an email for the security dept ‘shortly’ - I’m still waiting.
I messaged to check that the payment would be ok to send - to which you confirmed it wouldn’t be a problem.
Your communication/support is generic, misleading and unbelievably slow. Now I am genuinely concerned about this payment.
The payment was for a property and as it stands it looks like the completion won’t happen as planned.
Please, please, please can someone let me know what is happening?