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Ive been trying to close my bank account i spoken to someone though app they said someone will call me that was days ago still waiting so i sent another 4 messages since and no response im just getting ignored no wonder everone leaving tide with the lack of customer support and all the fees for a so called free account ive come accross a few companies like this in the past were its easy to set up an account but they make it difficult to close looks like il have to take this further😡

  • created

    Oct '20
  • last reply

    Oct '20
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Hello there!

I’m so sorry that you are disappointed and I understand your frustrations. If you don’t mind sharing the name of your company, so I can locate your messages and will personally take over your account closure request!

Thank you @mambo

I’ve passed this along to the team and asked them to contact you as soon as they possibly can.