I was directed to use xoom a PayPal service by PayPal when transferring money from my Paypal account to my tide account 2 weeks ago. The transfer happened. All documentation sorted but it never arrived in my tide account and tide customer services messenger helper have said there’s no record of it. It’s a decent sum of money.
I’ve since tried a smaller direct paypal to tide transaction which worked within seconds.
Has anyone had a similar issue?
PayPal and Xoom say its been deposited and have shown me documentation. But tide say the opposite.