Transaction stopped to my own account


Tried to send funds over to myself which I have saved as a payee and tide has automatically stopped my transfer can this be sorted ASAP please is ridicules just received my loan into the account now I can’t transfer to money out


Hello @Shanelsboutique,

Thank you for contacting us.

We can see that Alex from our support team responded to you via the in-app chat.

He will work with you until the case is fully resolved.

Please let us know if you should require any further assistance!



All sorted thanks