I posted here because I couldn’t upgrade to Plus. I previously had a Tide account on Plus, and joined the waiting list for the premier account.
These customers get free processing and other benefits.
On joining you’re offered the chance to join the Plus account, but need to make your decision immediately, but there’s customers who are offered an additionally upgraded account to premier with additional benefits and lower costs again.
I’m frustrated that I run a business alongside a friend who has better benefits than I have access to - all because she’s “testing” - I too joined the beta testing programme.
The wish wash approach to everything is frustrating.