Tide undergoing maintenance


#1

Im trying to open an account and have completed the document and face scan. When I try to open the app it either wont let me in citing maintenance as the reason, or if i get in im not allowed to answer the further questions ive been asked as there is an unforseen error which loses all the text type? Any help greatly appreciated.


#2

Hello there,

Please do send us an email to hello@tide.co so I can have the On-boarding team reach-out to you directly via email.
This should resolve this issue for you and this issue should not be present once your account has been approved.

Apologies for any inconvenience.

Best,
Rob - The Team at Tide