Tide statement in Xero app


#1

The Tide statement in the Xero app shows every transaction as Unknown and the amount. All my other accounts show the payee/payer. Why is this?


#2

Hi @JSC,

I can see that you have been in touch with our Member Support team regarding this query.

Our team our looking into this for you and they will provide you an update in due course.

I do hope this helps.

Thanks,
Nick