This is the worst bank I have been seen i tried to send payment to personal account suddenly I got asked for pass code which I have forget because I used to use a finger print recognition. So I press I forgot they put thorough a identification process and blocked my app to security check I could not access my account. So after 24 hours I keep sending messages but they are not replying to mrly message. So suddenly my account got activated but I see 219 pounds missing from my account for unrecognised transaction which is fraud. I send them a messageto let them know this is a fraud since last week Friday this incident happened but they sent message today saying I have send email to the merchant to ask my money back WHY WOULD ASK THEM TO REFUND ME I DON’T KNOW THE WHERE THE TRANSACTION CAME AND TIDE IS STILL REFUSING TO CALL ME. THIS IS WORST THING THAT THEY ARE TREATING PEOPLE. LIKE A SHIT.
Hello @Somaliya! I’m sorry that you feel disappointed! If you don’t mind sharing the name of your company, I will look into it further! Thank you!
I’m company name is. MUDEY LTD TRANSPORTATION
Thank you for the confirmation, @Somaliya! I can see that our Disputes team is handling the matter and they are waiting for your reply! Feel free to reach out to them when convenient! Thank you!
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.