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Various customers being contacted for more kyc documents & various other info…

Is there some sort of investigation going on?

  • created

    Aug '20
  • last reply

    Nov '20
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Thank you for reaching out about this, @Cam

Naturally, I’m sure you can understand we can’t give too much detail about onboarding or KYC processes, there’s a lot of sensitive information involved there!

The teams do occasionally verify the data that we have, just to make sure that everything is up to date and correct, so in this sense, they are doing their due diligence as always.


3 months later

closed Nov 6, '20

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.