Welcome to the community

IMPORTANT: Tide Community is closing - we’re building something better!

Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.

5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more

Cam
Aug '20

Various customers being contacted for more kyc documents & various other info…

Is there some sort of investigation going on?

  • created

    Aug '20

  • last reply

    Nov '20
  • 2

    replies

  • 84

    views

  • 3

    users

Obi_at_Tide
Aug '20

Thank you for reaching out about this, @Cam

Naturally, I’m sure you can understand we can’t give too much detail about onboarding or KYC processes, there’s a lot of sensitive information involved there!

The teams do occasionally verify the data that we have, just to make sure that everything is up to date and correct, so in this sense, they are doing their due diligence as always.

Regards,
Obi

3 months later

closed Nov 6, '20

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.