Tide mods


Various customers being contacted for more kyc documents & various other info…

Is there some sort of investigation going on?


Thank you for reaching out about this, @Cam

Naturally, I’m sure you can understand we can’t give too much detail about onboarding or KYC processes, there’s a lot of sensitive information involved there!

The teams do occasionally verify the data that we have, just to make sure that everything is up to date and correct, so in this sense, they are doing their due diligence as always.


closed #3

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