Just saw several ppl post a message they supposedly got from Tide on Facebook saying they’ve lost accreditation and have paused lending.
Is this true?
Ok. So I’ve not been on to tide for weeks now
But dropped a message like a week ago. Just had a reply now… ( a week later)
"We’re extremely sorry for the delay in our response during the last few weeks. We thank you for your patience and understanding,
Please bear with us as we are currently receiving huge volumes of calls and messages and are working through the backlog as quickly as we can.
My name’s Alex from the member support and I’ll be assisting you.
I completely understand that you may be of great need in those times of crisis as most of our members and I would really like to give you hard information to step on, however, we are currently not able to comment on individual situations and time-frames as we’ve temporarily paused the lending of the loans as we’re waiting for accreditation.
We do expect to resume it real soon and even proceed with it with faster rates.
Also, we’re currently working on a tool that we will upload on our website with which you’ll be able to check your status for the BBL. Unfortunately, we can’t provide an estimate on that either.
Rest assured that you’ll be notified once we launch the new feature and once we’re ready to offer you the loan.
I hope this helps to clarify things a bit.
If there’s anything else I can help you with, don’t hesitate to ask!