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Hi,

Can you please unlock my account urgently as the BBL arrived from HSBC Feeder (as advised on 1st Oct) and it is now locked. I have urgent bills to pay, and ironically, an overdue corporation tax bill.

  • created

    Oct '20
  • last reply

    Oct '20
  • 2

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Thanks for letting us know about this, @pauline

I completely understand how urgent this must be, I’ve asked the team to give you some priority with their checks.

They’ll have a look into the payment and reach out to let you know when they’re done, as soon as they possibly can.

Regards,
Obi

Hi Obi, no contact as yet. Is this going to be resolved today (are all payments etc frozen?!). They don’t need to ‘look into the payment’ it’s the bounce back loan Tide could not provide and comes from HSBC after 5 months of waiting. I advised this last week to avoid this situation. Thanks