I’ve lost count of how many threads I’ve looked at with the passport scan error.
I’ve tried EVERYTHING to get the app to “automatically” scan my passport - here’s a hint Tide, if there’s a choice between a simple solution or a complicated solution ALWAYS pick the simple solution.
Give new customers a button to press that allows US to take the picture and not the app.
I’m standing around like a mong for an hour holding my phone up to my passport trying to get this crappy app to work.
It’s cool, you’re trying to piss new customers off so they’ll go elsewhere, not a great business decision but seems like a choice you’ve made intentionally.
I’m off to another bank.
Tide of shi*t