Joining Tide

• Can I open a Tide account?
• Can I apply from outside the UK?
• Do you carry out credit checks?
• What ID do I need to open an account?
• Can a charity open an account with Tide?
• Does Tide offer a switching service?

Setting Up

• What is my PIN code?
• When will I receive my card?
• Which address will my card be shipped to?
• Which accounting software does Tide integrate with?
• Can I create additional accounts for my business?
• I have several businesses. Can I open an account for each one?
• Can I use Tide with PayPal? Stripe? GoCardless? iZettle?

Account Features

• What are Tide’s features?
• Are there limits on my account?
• Which types of payment can I make?
• Can I make international payments?
• Do you offer overdrafts?
• Can I set up a direct debit?
• Can I have a monthly statement?
• Can I pay in cash or cheques?
• Can I export my transactions?

Fees

• What fees does Tide charge?
• Can I use my card abroad?

Access

• Can I log in from a desktop?
• Does Tide have an API?
• Which devices can I use to open and access a Tide account?
• Can my business partner / employees access my account?

Support

• I’m having trouble scanning my ID.
• I’ve lost my card.
• My phone is lost or broken.
• Is my money safe? Will I have FSCS protection?
• Can I change my company name?
• Can I speak to someone over the phone?
• I’m expecting a payment - when will it arrive?
• Can I switch from a sole trader account to a registered company account?
• Can I partner with Tide?
• What is Tide Preview? How can I join?
• Need help navigating the app? Check out our Guide to Tide.