Joining Tide
- Can I open a Tide account?
- Can I apply from outside the UK?
- Do you carry out credit checks?
- What ID do I need to open an account?
- Can a charity open an account with Tide?
- Does Tide offer a switching service?
Setting Up
- What is my PIN code?
- When will I receive my card?
- Which address will my card be shipped to?
- Which accounting software does Tide integrate with?
- Can I create additional accounts for my business?
- I have several businesses. Can I open an account for each one?
- Can I use Tide with PayPal? Stripe? GoCardless? iZettle?
Account Features
- What are Tide’s features?
- Are there limits on my account?
- Which types of payment can I make?
- Can I make international payments?
- Do you offer overdrafts?
- Can I set up a direct debit?
- Can I have a monthly statement?
- Can I pay in cash or cheques?
- Can I export my transactions?
Fees
Access
- Can I log in from a desktop?
- Does Tide have an API?
- Which devices can I use to open and access a Tide account?
- Can my business partner / employees access my account?
Support
- I’m having trouble scanning my ID.
- I’ve lost my card.
- My phone is lost or broken.
- Is my money safe? Will I have FSCS protection?
- Can I change my company name?
- Can I speak to someone over the phone?
- I’m expecting a payment - when will it arrive?
- Can I switch from a sole trader account to a registered company account?
- Can I partner with Tide?
- What is Tide Preview? How can I join?
- Need help navigating the app? Check out our Guide to Tide.