Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.
5th February 2021: This forum will become ‘static’ so it won’t be possible to add a new topic or comment.
Note: there won’t be any updates or posts after this so some content might become out-of-date.
Summer 2021: The forum will close.
Since we launched the Community forum in 2016, you’ve created 8,700 profiles and more than 13,000 posts. Thank you for all the feedback, help and information you’ve shared here with us and your fellow Tide members.
The Community achieved its aims - we designed it to be a place where you can share your experiences with fellow members, talk about your small business journey and interact with Tideans and each other. Because Tide has grown so much since 2016, it’s now time to build and launch something better: a directory to showcase your businesses and help you connect with fellow entrepreneurs.
We’re creating the directory with part of the grant we and ClearBank were awarded in September 2020 6.
Help us create your member directory
We’ll show you what we’re working on in the coming months. To help make the directory as useful as possible, we need to hear from you: what would you like to see in the member directory? Let us know in this quick survey here 6.
For help with your account or questions…
Take a look at our FAQs: www.tide.co/faq 8
Or go to Support in your Tide app
For questions or problems with your account…
Ask us 24/7 in the app (go to Support) or email us: [email protected]
If you have a Plus, Plus Cashback or Premium membership, you can call our team directly via the Support button in your app
To check the status of the Tide app and Tide website…
Check out our status page: status.tide.co
To tell us what feature you’d like us to build next…
Add suggestions and vote for your favourites on our Trello roadmap
The Community team