Tide blocked but not returning incoming payments


#1

Tide have blocked payments coming into my account but have not returned them to the sender for them to reissue them? What’s going on? Losing faith in tide as days go on


#2

Hi @muhammedzuhaibahmed,

I know you are in touch with one of our member support agent on a private channel so they can further assist you with this.

Please reach out to them directly if you have any questions.

Thanks
Valentine


#3

They provide no useful information.