I am trying this site in the hope of receiving some support.
My account was blocked for compliance reasons at the beginning of August. I sent the requested documents on the 9th of August, but my account is still frozen. This means that I cannot receive any funds.
I would expect such an issue to be dealt with as a matter of urgency but we are now weeks on and I still can’t get an update via the in app support option.
Please please help me with this!