The app will not open... "Tide keeps stopping" warning


#1

This is the first time I’ve had a problem with this app. Using the same phone with no updates, the only difference is it’s Friday. Any ideas on what the problem is?


#2

Hi @willw, thank you for getting in touch. If you could please send a screenshot of the issues your seeing via the in-app chat (or to hello@tide.co) and one of our dev team will look into this for you.
Thanks, Ali


#3

Hi Ali,

I went into the play store and there was an update available. So I did the update and now it’s working fine.

Thanks for your quick response :slight_smile: