Welcome to the community

IMPORTANT: Tide Community is closing - we’re building something better!

Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.

5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more

I have had debits made on my account and I can’t even speak to someone about security on my account because your response time is trash. How long am I supposed to wait to secure my account?

  • created

    Oct '20
  • last reply

    Oct '20
  • 1


  • 38


  • 2



Thank you for reaching out to us.

We can confirm that our relevant team contacted you via the in-app chat and will work with you until the case is fully resolved.

Let us know if anything else comes up!