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Have tried the message platform but no response.

Please help as I need a new security code but when i take the selfie it just keeps asking if i like my selfie - no suggestion of try again or next steps… just refreshes to ask if i am happy with it.

I can’t bank without it.

  • created

    Nov '20
  • last reply

    Nov '20
  • 3


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Hi there @xostructures

Thank you for letting us know about this.

I’ll be looking into the messages you’ve sent to us so I can assist you further directly through the app.


thanks Obi

sorry i missed your call. please try again, i am watching the phone so i don’t miss it again.