Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.
5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more
You might be having difficulties logging in to Tide at the moment.
We’re experiencing network issues due to a third-party provider - we’re investigating this as a matter of urgency and we’ll give you more information as soon as we can.
We’re sorry for any inconvenience caused.
Please note that card transactions are not impacted by this issue.
Jun '19Jun '19Update
We’re still experiencing issues with some of our services that may prevent you from accessing Tide.
This is due to an outage at a global network connectivity provider (Cloudflare), which is currently affecting services across the web.
Cloudflare confirmed the cause of the issue is now fixed, but it may take some time for services to return to normal.
We apologise again for the inconvenience this may be causing and thank you for your patience.
Update
This issue is now fully resolved and you should be able to log in to your Tide account as normal.
We’re really sorry for the inconvenience caused and thank you again for your patience while we were investigating.
You can find an update on this from @Giorgos_at_Tide, our Head of Mobile & Web Engineering, onthis community post 9.
| Topic | Replies | Views | Activity |
|---|---|---|---|
|
|
1 | 73 | 21d |
| BIC & IBAN No | 1 | 63 | Aug '20 |
| App stuck on verifying details for two and a half weeks | 4 | 42 | Oct '20 |
| My Apologies! | 0 | 111 | Jun '20 |
| Locked out of Account 48 hrs! | 6 | 57 | Oct '20 |
️ RESOLVED - Logging issues: Monday 24th June
