Welcome to the community

IMPORTANT: Tide Community is closing - we’re building something better!

Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.

5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more

You might be having difficulties logging in to Tide at the moment.

We’re experiencing network issues due to a third-party provider - we’re investigating this as a matter of urgency and we’ll give you more information as soon as we can.

We’re sorry for any inconvenience caused.

Please note that card transactions are not impacted by this issue.

  • created

    Jun '19
  • last reply

    Jun '19
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We’re still experiencing issues with some of our services that may prevent you from accessing Tide.

This is due to an outage at a global network connectivity provider (Cloudflare), which is currently affecting services across the web.

Cloudflare confirmed the cause of the issue is now fixed, but it may take some time for services to return to normal.

We apologise again for the inconvenience this may be causing and thank you for your patience.