Welcome to the community

IMPORTANT: Tide Community is closing - we’re building something better!

Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.

5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more

You may currently be having difficulties accessing your Tide account.

If you have accessed your account and made payments within the last 30 minutes, please do not attempt to make this payment again. We will update this thread as soon as the issue is fixed.

We are investigating this as a matter of urgency and will ensure that this is resolved as quickly as possible. We’re sorry for any inconvenience caused.

  • created

    Aug '19
  • last reply

    Aug '19
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This issue is now fixed and you should be able to access your Tide account as normal.

If you have any questions about payments made, or scheduled, this morning, please get in touch with our team via the in-app chat so they can assist you.

We want to apologise again for any disruption caused. If you have any queries, please don’t hesitate to reach out to our Member Support team via the app and they’d be happy to help.