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I send some money yesterday to a saved account on my tide app …it usually takes a couple mins to reach other acccount but this time its been more than 10 hours funds have dtill not been recieved …the in app messneger does not work and theres no other way for me to get in contact with anyone to help what do i do
Its not pending it been sent

Hello @NubianT,

Thank you for contacting us.

Our support team contacted you via e-mail so they can assist you further with this. They will be working with you until the case is resolved.

Let us know if anything else comes up!


Is going to take weeks to find out where my money is cause as it stands iv replied to the email almost 3 hours ago and still nothing the app messenger is also not working

Can someone please tell me where the hell my money is !!!

Or maybe heading to social media is the best outlet ill get a response then

Hi @NubianT,

Our support team contacted you within the in-app chat so they can assist you further. Please refer to the thread with them.

Thank you in advance!