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I recently changed phones and have been trying to log into my Tide account. I tried to verify my account with my passport but it is now saying I’ve made too many attempts. Tide sent me a useless email in response to my situation and seems to be impossible to get in touch with with. Can anyone advise the best way to get a response from them?

  • created

    Aug '20
  • last reply

    Aug '20
  • 1


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Hello @Nu-Normal,

Thanks for letting us know.

I can see that Sergio from our support team sent you a message today at 11:44, confirming that the additonal checks have been completed successfully.

Let us know if anything else comes up!