Welcome to the community

IMPORTANT: Tide Community is closing - we’re building something better!

Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.

5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more

I recently changed phones and have been trying to log into my Tide account. I tried to verify my account with my passport but it is now saying I’ve made too many attempts. Tide sent me a useless email in response to my situation and seems to be impossible to get in touch with with. Can anyone advise the best way to get a response from them?
Philippa

  • created

    Aug '20
  • last reply

    Aug '20
  • 1

    reply

  • 62

    views

  • 2

    users

Hello @Nu-Normal,

Thanks for letting us know.

I can see that Sergio from our support team sent you a message today at 11:44, confirming that the additonal checks have been completed successfully.

Let us know if anything else comes up!

Regards,
Boris