Welcome to the community
IMPORTANT: Tide Community is closing - we’re building something better!
Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.
5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more
Hi. I have had the same issue since October last year. I have been in contact with Tide via their app and they say that it is a known issue with some phones (I have a Sony Experia X2 running Android 9).
They have not been able to give me a ‘fix’ date, which is disappointing and am considering changing banks.