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I can’t get onto the web version. I follow the instructions with the QR code and I get a notification to say I’ve been successful but nothing happens on my computer screen. I’m wondering if its a browser/cookie issue - can anyone help? Sent a message on the app but its been ignored so far

  • created

    Mar '20
  • last reply

    Mar '20
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Hi. I have had the same issue since October last year. I have been in contact with Tide via their app and they say that it is a known issue with some phones (I have a Sony Experia X2 running Android 9).

They have not been able to give me a ‘fix’ date, which is disappointing and am considering changing banks.