Welcome to the community
IMPORTANT: Tide Community is closing - we’re building something better!
Thank you for sharing your feedback, questions and ideas. We very much appreciate your contributions - and now it’s time for something new. To better support you, and to showcase your businesses, we’re developing a member directory.
5th February 2021: This forum is now ‘static’ so it's not possible to add a new topic or comment.
Summer 2021: The forum will close. Read more
working now, received the following email explanation
You can now access the app as normal
You may have had trouble accessing our app earlier due to a problem experienced by our technology provider. This has now been resolved, and we have been notified they are no longer experiencing availability issues.
You should now be able to access the Tide app, as well as any other apps that were affected.
We apologise for any inconvenience caused. If you continue to experience this problem, please reach out to our team.
What ever next. An app you can’t use on an online only bank. But it’s not Tides fault.
What do Tide actually do themselves. You don’t provide the cards, you don’t have a banking licence, you don’t hold any funds. You don’t issue BBL, you don’t respond to customers issues for days.
As much as I can see you just take a percentage of transaction for doing nothing