Pre authorised transactions

disputes
faqs
general
payments

#1

How long is it before pre authorised transactions fall back in to cleared funds after the transaction has been cancelled on the merchant side…


#2

Hi @Owensnowdon,

It depends on the merchant, but it usually takes 30 days.

If you get in touch with our team via the in-app chat, you can request it to be expired manually, but they’ll need a few more details from you.

Thanks,
Valentine