Pre authorised transactions fall back time

faqs
payments

#1

How long is it before pre authorised transactions fall back in to cleared funds after the transaction has been cancelled on the merchant side…


#2

@Valentine_at_Tide


#3

@Tide @Ali_at_Tide @Sam_at_Tide @Viktoria_at_Tide @Katie_at_Tide


#4

Hi @Owensnowdon,

It depends on the merchant, but usually 30 days.

If you get in touch with our team in the app, you can request it to be expired manually, but they’ll need a few more details from you!

Thanks,
Felicity