@parot to answer you first point, please find below more information:
You can borrow from £2,000 up to 25% of your annual turnover in 2019, up to a maximum of £50,000 for up to six years.
For the first 12 months, you won’t pay any interest because the Government will pay it for you. You also won’t have to make any repayments in the first 12 months. There are no fees on a Bounce Back Loan – unlike other loans, you won’t pay fees to arrange the loan, to repay it early or if your repayments are overdue.
For the rest of the term of the loans, you’ll pay interest at 2.5% per year.
Bounce Back Loans are delivered only by lenders accredited by the British Business Bank 2. The Government provides a 100% guarantee to lenders for all eligible Bounce Back Loans, but you remain liable for all the repayments, as well as the interest after the first year.
As @Jtreacher highlighted, to get a Bounce Back Loan, a business owner must self-certify that they’re eligible. You can check your eligibility here:
Tide | FAQ: Is my business eligible for the Bounce Back Loan Scheme? 4
Lenders also carry out ‘Know Your Customer’ (KYC) and fraud checks. We do many of these checks when you join Tide so for most members, you’ll just need to successfully complete the self-certification, which requires you to confirm some facts about your business.
@Jtreacher we only contact our members online via our secured in-app chat or email.
Over 40,000 businesses joined our waiting list in a matter of days. As you can imagine, we can’t immediately offer Bounce Back Loans to this number of you at once, so we’re taking a phased approach to lending to ensure compliance with the scheme rules, a smooth process and repayment of the loans.
We’re now working through our waiting list as quickly as we can. Unfortunately, we still can’t guarantee everyone who registers will be able to get a loan from us but we’re working hard to make the loans available to as many of you as possible, as well as providing more clarity on timelines.
We believe that over the upcoming days and weeks we’ll be able to issue substantial volumes of Bounce Back Loans to our members.
If you’ve already joined our waiting list, if/when you can access a Bounce Back Loan from us, we’ll send you an email or app notification to let you know that your offer is ready and what you need to do to take up the offer.
I hope this answers all your questions.