I’m really trying hard to pay HMRC since Saturday and have fallen foul, yet again, of your paused payment checks.
After some initial help I have heard nothing and now have two days of fines clocked up for late payment. This needs to be resolved now.
Glib references to FCA security requirements aren’t good enough, against the length of delays, and I would appreciate resolution - alongside a contact point to claim back the fines incurred due to Tides processes.
Without this I will have no choice but to file a complaint with the Financial Ombudsman by close of business tomorrow.
I will of course be loathed to do this, due to tide being good up until now, but I also can’t have these ‘rare’ checks happening so often and incurring HMRC charges at the same time.
I can’t even transfer money between my two tide accounts now and nothing has changed at all since the last ‘rare’ check you did.
Company is Utilus Ltd.