Payments/account balance/no response


Hello, I was ensured that our account balance would be increased last week. However, I haven’t received an update (I was promised a call on Friday 7th August). I’ve sent many messages (in app) without reply and the payment is being reissued by our client tomorrow. I need to ensure the balance on the account has been increased to ensure this is received.

Please can someone contact me asap today to confirm that this has been done.
Many thanks


Hello @LBM! If you don’t mind sharing the name of your company, I can look into it for you and update you adequately!