Payment can not be completed message


#1

Anyone else having problems with payments this afternoon? Trying to pay salaries but getting a payment cannot be completed message for 3 hours now. Worked fine this morning. No response from customer service on the in app messaging. Any ideas?


#2

Hi @jamescotton, I’m sorry to hear you were having issues. I can see that you’ve been in touch with Abbi in our Member Support team - if you need anything else please get in touch via your open chat and we’d be happy to help.
Thanks, Ali


#3

Thanks - all sorted