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I’m a happy customer. But I haven’t seen that Barclays thing before. I made payments from HSBC to Tide and they didn’t charge me anything. I can live with no future payments or standing orders, although I’d like to see them in the future.

I must say I’ve seen and used a cheque only about 3 times in more than a decade. My US bank allows me to scan them from the mobile app to deposit into my account. Given that a cheque is just bank details on paper and a signature, moving this to digital via the app shouldn’t be too hard.

1 month later

Unfortunately because as Tide do not have the facility to pay in cheques, I’ve had to go elsewhere. I have to offer cheque as payment option (frustrating though it is!) as many of my clients are elderly and do not use or and are not confident to use online payment or card. I think this issue is underestimated, and obviously depends on client base / sector. I work in construction, and 60 plus clients very often only want to pay by cheque rather than card.

I have one client who suffered identity theft and will not use any online financial service. Leaves me with no option but to receive a cheque rather than a suitcase full of cash

1 month later

I opened a Tide account as i thought it would be ideal for my new business. But one limit after nother and I think it is time to give up and go elsewhere. I received my first income in my new business - by cheque. No I don’t have another account in my business name - so I have to go back to my client and ask for a bank transfer. Back when I wanted to invoice them - I discover that I have non control over the name appearing on the invoice. i don’t want the worlkd to know all my names on my invoices … Tide - you are turing out to be a great disappointment. Too many details just don’t work. A shame really as it all looked promising.

29 days later

I think it’s rather unfair to criticise @Tide for not accepting cheques…

Firstly they market themselves as a banking facility that is “Digital” and future lead. Why would they even think about incorporating a technology that will eventually be phased out. There focus should be on new tech, new ideas and being different which I think they are doing very well.

Secondly, for those who signed up for tide and then found out they didn’t support cheques. There is a conflict in the thought process here. Signing up for tide surely means you’ve been through their marketing channels which explains they are a “New Wave” of banking facility. You wanted the tech, you signed up on a mobile phone (no forms to sign and no pieces of paper), therefore it would make sense to me that a cheque is not going to be included.

I fully appreciate many many people still use cheques and it’s a part of your business and I’m not in any way having a go for the comments on this.
However not every solution these days will work for everyone, tide want to be the bank of the future and I’m afraid cheques won’t be. They can’t spend time looking back. It’s a waste.

I very much doubt cheques will ever be implemented and this is the right way to go in my opinion. Yes tide might lose out [on your busienss] but in doing this they will be much better suited for the future.

Some banks, Barclays being one, are piloting paying in by cheque scanning from mobile devices. It would be good to to see Tide embrace this cutting edge technology.

2 months later

We’ve even marked our coming of age by getting a “driving licence”: authorisation as an electronic money institution (EMI) from the FCA. This gives us the option to access the same banking infrastructure as older banks.
Quote on the Tide website would this allow scanning of cheques?

Hi both,

We’ve started looking into this but we don’t have any immediate plans to introduce this feature.

Let me know if you’ve any other questions, I’d be happy to help.

Valentine

9 months later

Really need the ability to pay in cheques, we are a small estate agent and solicitors love sending cheques. Its a nightmare to get these dinosaurs to pay digitally. Please provide a solution so I can use your service. I know about 10 agents all small who would switch.

@Valentine_at_Tide

Hi Valentine, It’s been eight months since we last ‘spoke’ about being able to scan in cheques. As this would be in keeping with your digital MO any news if this will be part of your offering soon?

Thanks

Hi @lestersk,

I’m afraid we don’t have an update on cheques. However, it’s on our radar and we’ll make sure to update the community when we have more information on this.

In the meantime, you can upvote this feature on our public Trello Roadmap 69.

Thanks
Valentine

5 months later

Statements of astonishment in this thread about needing support for paying cheques are unfathomable.
Wake up call … HMRC continues to issue cheques as a default method of making repayments!

Hi Valentine, It’s been a further five months since we last ‘spoke’ about being able to scan in cheques. Any news please?

Thanks

Hi @lestersk, thanks for getting in touch. I’m afraid that we do not have a specific timeline for implementing this feature, but we will be sure to share the news with the community when we do.
We’ve passed on your suggestions regarding cheque scanning to our product team, thank you for this.
Thanks,
Ali

2 months later

Just to let you know that HSBC, Barclays and Halifax are now supporting paying in cheques using a photo from the app. Their mobile apps are also very comprehensive. If you’re not careful the lead you once had in the mobile arena will be lost to the mainstream banks. Please advise when you plan to intoduce cheque imaging into your app?

2 months later

Hi @lestersk, thank you for your feedback. We appreciate that this is a sort after feature - I’ve spoken with our product team and cheque deposits are on the roadmap for next year.
Thank you, Ali

9 months later

WELL? What happened in the end?

Is Tide Bank prepared to do basic banking services - such as cash cheques - or not?

J

Thank you for following-up on this @ship691

As a fintech, our approach is always evolving and you can always see what’s on our roadmap for development here: https://trello.com/b/U5zQ5Jus/tide-feature-roadmap 13

While cheques have been a requested feature, with our focus on technology and implementing new services in business banking, we can’t guarantee that it’s something we’ll be able to support.

Regards,
Obi