Passcode / account is locked, can't access in chat app, can't access bank account and don't know who to contact?


Pls help!

Passcode / account is locked, can’t access in chat app, can’t access bank account and don’t know who to contact? Have tried to reset account but it won’t recognise my mobile number. I am concerned I might have been hacked.


Problem resolved - tks for the quick response


Hi Paul,

Thank you so much for raising this to our attention. Yes, I recall your case and I’m very happy that everything has been sorted!

Happy holidays and we wish you and your business every success in the upcoming year.

Warmest regards,