Opening new account App hanging on Verification Tab



Im am trying to open an account, I get as far as account verification then the app hangs. Its been 5 days now and despite reloading it always hangs


Hello @Oracnoid,

Thank you for bringing this to my attention.

I can confirm that I have located your application and raised it with our on-boarding team immediately. They will be in touch with you as quickly as possible via the e-mail associated with your Tide application.

Please let me know if you need any further information and I would be happy to assist you.



This application is still not resolved and it been two weeks now! Help