Notifications of payments


#1

Hi

Do notifications appear whenever money is paid in to your account? I’m new and someone made a CHAPS payment to me on Friday and it’s not showing in my account yet!


#2

Hi @IanC73,

Welcome to Tide!

Payment notifications are currently on the medium term column of our Product Roadmap that you can see here :slight_smile:

In regards to CHAPS payments, if they are received into our system before 3pm they will be processed on the same working day between 4:10pm and 7:10pm. Any payments made/received after this time will be processed on the next working day from 4:10pm.

If you have any questions related to a specific payment, please get in touch with our Member Support team. They’d be happy to further assist you with this.

Thanks,
Valentine


closed #3

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