Have not used my tide account for a while as this notification sayjng I have messages is driving me mad. Yesterdsy I used it and the bug is still there. Red icon showing 11 messages none of which exist. You MUST solve this issue as its annoying distracting and acestically displeasing even. There should by now be a way to clear messages. At the very worst the icon should disappear once you have read. This is a known bug so why isn’t being addressed?
Thanks for getting in touch and so sorry for the delay in getting back to you.
You’re right, this is a known bug we are working hard to fix, but we are not there just yet.
I’ll be sure to pass this feedback on.