Occasionally we need to conduct maintenance to allow our tech team to make improvements to our app. This can affect the service we provide to our members, so we feel it’s important to keep you up to date.
What’s coming up?
Saturday 5th September 00:00 to Sunday 6th September 12:00
Our banking partner has a short maintenance on this weekend affecting inbound payments.
What does this mean for my Tide account?
Some members will experience delays to incoming payments between 00:00 and 12:00.
These inbound payments will be queued and processed once the maintenance is complete.
What happens if I need to get in touch?
Our in app support will be functioning as normal, so please message our Member Support team via the app if you need any assistance.