Not being able to use the card for Microsoft Azure


#1

Hello

I am not able to sign up to Microsoft Azure services using the card, getting the below message

Sorry, we can’t accept pre-paid cards. Please try another payment method.

Any plans to fix this ?

Thanks


#2

Hi @tarundhillon

We are aware of a small number of merchants, and self-service machines, which do not accept prepaid debit cards. Unfortunately, it is the merchant’s decision to determine whether they accept prepaid cards or not. This can be resolved with some companies by providing an Account Verification Letter, to verify that Tide is a business account. If you require this letter please contact our team via the app, or at hello@tide.co they’d be happy to help.

I do hope this helps.

Thanks,
Nick