I am very new to Tide as I only opened my account a couple of days ago.
I was really excited because I support fintech companies like Tide.
However, I now have an urgent issue and I am yet to hear back from your team although I sent my message over 50 minutes ago. Since you have no phone number I don’t know what else to do.
Not being able to speak to someone quickly is a considerate minus for me. I hope I will hear from your team very shortly and you will work on improving the waiting times.