No replies to my messages for over 1 week


#1

I am in the process of opening an account and you asked for clarification on what the company does, I provided that and I haven’t been able to get a reply since.

I need to know when this account will be open.


#2

Hello @jojo77m

Thank you for contacting us and sorry that the process is taking longer than expected.

We have escalated the case to our on-boarding team and they will contact you as soon as possible.

Let us know if you have any further questions.

Regards,
Borislav


closed #3

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