as part of the account setup we were asked on september 25th what kind of business we are, we replied that we are limited by guarantee.
only today, after some unrelated delays, are we told that we can’t have an account with Tide because of our ltd by guarantee status.
IT WOULD HAVE BEEN USEFUL TO HAVE BEEN TOLD THAT 4 WEEKS AGO WHEN YOU ASKED!!!
we have just wasted almost a month with you.