Need to Pay Vendors - I cant add recipients


Hi Guys,

I need answers, I can’t add anyone it keeps telling me to wait 24 hours because I’ve changed my number. I havent changed my number or any details. I’ve waited the 24 hours, still have the same outcome, I’m getting delayed responses from the chat. I’ve deleted the APP and reinstalled this, I’ve still got the same answers also tried this on the computer. I’ve got vendors to pay, I’m using tide for the usability aspect but clearly that is failing, I’ve requested a call back no one is responding, someone give me answers.


Hello @fc11aao,

Thank you for reaching out to us.

I can see that an agent from our support team has sent you a message an hour ago.

Upon further checking I can confirm that the case is resolved. However, if there is anything else you need assistance with feel free to get back to us.


closed #3

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