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I was finally able to scan my passport following your instructions but I have not received a message from your verification service for 3 days.
My company name is TRESOR SERVICES LLP
my email: [email protected]

  • created

    Aug '20
  • last reply

    Aug '20
  • 1


  • 77


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Hello @samtou

Thanks for getting in touch.

I can see that our on-boarding team sent you an e-mail to the e-mail associated with your Tide application.

Additionally, a member of our support team tried contacting you via a call in order to have this resolved.

Please refer to the e-mail sent by our team, or confirm a convenient time so we can schedule a callback.

Looking forward to hearing from you.