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Hi my account has been frozen for 4 days and had no explanation why!!!
I have no acesss to my funds … I have sent numerous emails & messages and had no response … really not acceptable! Can you please help!!

  • created

    May '20
  • last reply

    Jun '20
  • 2

    replies

  • 87

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  • 3

    users

Hi both,

Apologies for the delay in getting back to you.

@Andy_roth, I know our team has just reached out to you, don’t hesitate to get back to them if you are still having issues.

@muhammedzuhaibahmed I know you are in touch with our team on another channel, please rest assured they’ll be in touch as soon as they have an update.

Thanks,
Valentine