Money paid to closed account


#1

I closed my Tide account 4 or 5 months ago but forgot I had given HMRC the account details.
They have sent a large vat refund to my account.
I need access to these funds.
It has been a month since the money was sent and it has not bounced back.
An I going to have to go to the industry regulator for help?


#2

Hello! Would you be so kind as to contact us through hello@tide.co and one of our member support agents will be in touch with you shortly and assist you on the following steps in acquiring the funds? Thank you!